At GulAhmed Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using our website and providing your personal information where required, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase products from GulAhmed Perfumes, we may collect information such as your name, mobile number, email address, billing and shipping address, order details, purchase history and account information.

We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, cookies and website usage information.

When you make a payment, payment-related information may be processed by our authorised payment gateway or payment service providers. We generally do not store complete card, UPI PIN, CVV or banking credentials on our own servers.

2. How We Use Your Information

We may use your personal information to process and deliver orders, manage payments and refunds, communicate order updates, provide customer support, maintain your account, prevent fraud or misuse, improve our products and website, comply with applicable legal requirements and, where permitted or consented to, send promotional communications about GulAhmed Perfumes.

We aim to collect and process personal data only for legitimate and specified purposes associated with our services.

3. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart functionality, understand website traffic and improve the overall shopping experience.

Where required, you may manage or withdraw cookie preferences through the options provided on our website or through your browser settings.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers involved in operating our business, including payment processors, shipping and courier companies, website/hosting providers, analytics providers and customer-support or communication providers.

Information may also be disclosed where required by applicable law, regulation, court order or a lawful request from an authorised government authority.

5. Data Security

We take reasonable technical and organisational security measures designed to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including completing transactions, providing customer support, maintaining required business records, resolving disputes and complying with legal, tax, accounting or regulatory requirements.

When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable law.

7. Your Privacy Choices and Rights

Subject to applicable Indian law, you may have rights relating to your personal data, including requesting information about its processing, seeking correction or updating of inaccurate information, requesting erasure where applicable, withdrawing consent where processing is based on consent, and raising a grievance regarding the handling of your personal information.

Where consent is the basis for processing, withdrawal should be made available with comparable ease to giving consent.

To submit a privacy-related request, contact us using the details provided below.

8. Marketing Communications

If you choose to receive promotional emails, SMS, WhatsApp messages or other marketing communications from GulAhmed Perfumes, we may use the contact information you provide for that purpose.

You can opt out of marketing communications using the unsubscribe/opt-out option provided or by contacting us. Opting out of marketing does not prevent us from sending essential transactional communications relating to your orders.

9. Children’s Privacy

Our products and website are intended for general consumers. We do not knowingly seek to collect children’s personal data contrary to applicable Indian data-protection requirements.

Where legally required for processing children’s personal data, appropriate consent and safeguards will be implemented.

10. Third-Party Services

Our website may contain integrations or links involving third-party services such as payment gateways, social-media platforms or delivery partners.

Those third parties may process information according to their own privacy policies. We encourage users to review the privacy practices of any third-party service they use.

11. Changes to This Privacy Policy

GulAhmed Perfumes may update this Privacy Policy periodically to reflect changes in our business practices, technology or applicable laws.

Any revised version will be posted on this page along with an updated “Last Updated” date.

12. Contact & Grievance

For questions, privacy requests or complaints regarding your personal information, please contact:

GulAhmed Perfumes
Location: India
Phone/WhatsApp: [9953972672]
Business Address: [DDA FLATS MATA SUNDRI ROAD C 105 NEAR GANDHI MARKET]
Grievance Contact: [name/email of grievance contact]